What is remote support? Remote support allows us to look at your computer without you needing to bring it in and in most cases we can fix your issues from the convenience of your home or office.
Will I be charged? Yes our remote support fee is $85hr. There is a 1/2 hour minimum ($42.50) charge. We accept credit card payment over the phone.
What do I do? First you need to call us and let us know what is happening with your computer and ask if we can do a remote support session. If it is something that can be done remotely in a timely and cost effective manner then the technician will instruct you to click the link REMOTE SUPPORT on the top of our website.