What is remote Support? Remote support allows us to take a look at your computer without you needing to bring it in and in most cases we can fix your issues from the convenience of your home or office.
Will I be charged? Yes our Remote Support fee is $85hr. There is a ½ hour minimum ($42.50) charge. We accept credit card payment over the phone.
What do I do? First you need to call us and let us know what is happening with your computer and ask if we can do a Remote Support Session. If it is something that can be done remotely in a timely and cost effective manner then the technician will instruct you to click the link REMOTE SUPPORT on the top of our website.